About this policy
This policy explains how The Mendez Firm, PLLC handles information in connection with themendezfirm.com and inquiries made through its contact options. It does not replace a signed engagement agreement or any separate privacy notice provided during representation.
Information you provide
If you call, email, or send a WhatsApp message, we receive the contact details and information you choose to share, such as your name and a description of your inquiry. Please provide only what is needed for an initial conversation.
How the contact form works
The website form prepares a message in your browser. When you continue, the message is passed to WhatsApp so you can choose whether to send it. This website does not submit the form to a firm-operated database or email inbox. WhatsApp processes information under its own terms and privacy policy, including when its service is opened.
Technical information and tracking
Netlify, the website hosting provider, may process technical information such as IP addresses, browser details, requested pages, and security logs to deliver and protect the site. The supplied website does not include advertising pixels, third-party analytics scripts, or embedded social-media tracking. Third-party services opened through links may use their own cookies or similar technologies.
How information is used
Information received through an inquiry may be used to respond, evaluate whether the firm can assist, check for conflicts, communicate about potential or ongoing services, and meet legal or professional obligations. An inquiry does not guarantee that the firm will accept a matter.
Service providers and disclosures
Communications may be processed by providers used for website hosting, telephone, email, messaging, and firm administration. Information may also need to be disclosed when required by law or applicable professional obligations. WhatsApp and other external services have their own information-handling practices; review their policies before using them.
Confidentiality and security
Please do not send medical records, Social Security numbers, financial details, immigration documents, or other confidential material through an initial website inquiry. Ask the firm how to transmit sensitive documents. No internet or messaging service can guarantee complete security. Contacting us alone does not establish an attorney-client relationship.
Retention and privacy requests
Retention depends on the nature of the inquiry, any resulting representation, and applicable legal and professional requirements. You may contact the firm to request access to, correction of, or deletion of information you provided. Requests are subject to verification and applicable requirements; some records may need to be retained.
Children’s information
This website is intended for adults seeking legal information or assistance. A parent or guardian seeking assistance regarding a child should contact the firm and ask how to provide any sensitive information about the child.
Changes and contact
This policy may be updated as the website or information practices change. The date above identifies the latest revision. For privacy questions or requests, contact info@themendezfirm.com or (516) 631-5007, or write to The Mendez Firm, PLLC, 7707 Parsons Boulevard, Fresh Meadows, NY 11366.